Privacy & Cookie Policy

Shush London believe that the privacy of our online visitors is extremely important and we look to safeguard and protect their rights and the personal information we collect from them. Our privacy policy guides how we collect, manage and store this information.

Personal information collected
When registering/purchasing, you will be asked to provide your name, phone number, home address, email and shipping and billing addresses, so that payments can be made and taken. We will never share your saved card details with third parties.

How your info may be used?
At all times, you may choose to opt-out of receiving promotional emails and/or SMS from Shush. We may use your information to send you promotional and/or marketing information. We do gather information about statistics and site traffic, but your personal details will never be passed on. Shush may use your personal information for making and receiving payments and managing your account. Your personal info may also be checked with credit agencies to prevent fraud and when legally necessary, we may disclose your info to a relevant regulatory body. Purchases made from our site may require the contact information of the purchaser to be provided to the particular courier company.

Under 16's 
Must ask a guardian or parent to read the privacy policy and terms and conditions and give permission to register and buy on Shush. By visiting the Shush site you are accepting our privacy policy and terms and conditions.

Information stored with Shush?
We will always endeavour to maintain safeguards and ensure the security, integrity and privacy of the information you have provided. When you access your information, we use a secure socket layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorised use.

How to access and change personal information.
This can be done via your PayPal account on each transaction.
Please note we only deliver to the registered details on your PayPal account.
We have no access to your PayPal account and any private information stored.

Where and how do you ask questions or file a complaint?
To ask questions or to file a complaint, please contact us directly.